Privacy Policy

At Payton Agency, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit PaytonAgency.com or engage with our insurance services.

We may collect the following types of information when you visit our website, request a quote, schedule an appointment, or enroll in coverage:

• Personal Information: Name, email, phone number, mailing address
• Health & Insurance Information: Medicare or individual health insurance details, prescription lists, provider information, date of birth, dependent information, or any data required to provide quotes and support enrollment
• Mobile Information: Phone number and text messaging consent (if applicable)
• Website Usage Data: IP address, browser type, referring pages, and on-site behavior (collected via cookies or analytics tools)

We use your information to:

• Provide personalized Medicare and health insurance quotes
• Assist with plan comparisons, applications, and enrollment
• Communicate with you via phone, email, or text about your insurance needs
• Send appointment confirmations or follow-ups
• Improve the content and performance of our website
• Comply with applicable insurance regulations and legal obligations

We do not sell your personal information. We may share your information only when necessary, and only with:

• Licensed insurance agents or authorized brokers within our agency
• Insurance carriers or third-party enrollment platforms (e.g., Medicare.gov, Pennie.com) to assist with quoting or enrollment
• Regulatory bodies or law enforcement, if required by law

We respect your mobile privacy.
No mobile information, including phone numbers, opt-in data, or consent for text messaging, will be shared with third parties or affiliates. This includes no sharing for marketing or promotional use.

While Payton Agency is not a covered entity under HIPAA, we treat your health-related information with the highest standard of confidentiality and follow best practices for secure handling of any sensitive health and insurance data.

We may use cookies and third-party tools (like Google Analytics) to collect usage data to improve the performance and user experience of our website. You can manage cookie settings in your browser at any time.

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct, update, or delete your information
• Opt out of receiving marketing communications at any time
• To make a request, please contact us at info@paytonagency.com.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their policies separately.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from minors online.

However, as part of providing insurance services—including family or dependent coverage—we may collect necessary information about minors (such as name and date of birth) from their parent or legal guardian. This information is used solely for the purpose of securing insurance coverage and is handled with strict confidentiality.

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Payton Agency
Email: info@paytonagency.com
Phone: 610-757-1029

Effective Date: October 29, 2025 | Last Updated: October 29, 2025